Returns & Refunds Policy
At LEXOVARI, we want our customers to receive products in proper condition. Returns and refunds are subject to the following requirements.
Refund Eligibility
A refund request may be considered only when the product has a verified manufacturing defect or damage.
Customers must contact us within 10 days from the manufacturing date and provide clear photos or videos showing the problem.
Return Requirement
If the reported issue is confirmed and the return is approved, the customer must return the product according to our instructions before the refund can be processed.
Non-Refundable Situations
Refunds are generally not available for:
Change of mind or personal preference
Incorrect size, color, or product selection
Damage caused after delivery by the customer
Shipping delays caused by carriers or customs
Packages lost due to an incorrect shipping address provided by the customer
Approved refunds will be returned to the original payment method after the returned product has been received and inspected.
For assistance, contact support@lexovari.com.
LEXOVARI
Quality clothing for the whole family awaits.
Address: 152/51X Vo Van Kiet, P. Cau Ong Lanh, Quan 1, TP. Ho Chi Minh
Email: support@lexovari.com
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